We ship the Kidvelo Rookie 12 Australia-wide from our Sydney warehouse.
Flat Rate Metro Shipping: $20 per order
Flat Rate Regional Shipping: $25 per order
We dispatch via Aramex, Couriers Please or Australia Post. You’ll receive tracking details by email via Transdirect, Australia Post. No signature required — Authority to Leave (ATL) applies if no one is home.
Estimated delivery times from dispatch (business days):
Metro Sydney: 1–3 days | Regional NSW: 3–6 days
Metro Melbourne: 2–4 days | Regional VIC: 4–7 days
Metro Brisbane: 2–4 days | Regional QLD: 5–10 days
Metro Canberra: 2–4 days
Metro Adelaide: 4–7 days | Regional SA: 5–10 days
Metro Tasmania: 4–7 days | Regional TAS: 5–10 days
Metro Perth: 5–10 days | Regional WA: 7–14 days
Metro NT: 5–10 days | Regional NT: 7–14 days
Note: Our boxes have bike images on them — if this is a surprise gift, consider shipping to your workplace or an alternative address.
We do not deliver to PO boxes. For business deliveries, please include your business name for the driver.
All items are in stock unless otherwise noted on the product page. If you haven’t received a tracking email, please check your junk folder first.
Questions? Email support@kidsbikesonline.com.au or call +61 408 604 375. We’re here to support your child’s riding journey every step of the way.
Warranty & Returns
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5-Year Warranty — Kidvelo Rookie 12 Balance Bike
Your Kidvelo Rookie 12 comes with a 5-year warranty against manufacturing defects for riders under 30kg. That’s one of the strongest warranties available on any balance bike in Australia.
Helmets & accessories are covered by a 1-year warranty against manufacturing defects.
To lodge a warranty claim, email support@kidsbikesonline.com.au with:
A description of the issue
A clear photo of the defect
Your full shipping address
A daytime phone number
Your email address
Production date and batch number (if available)
Return shipping costs are the buyer’s responsibility unless the error is ours (e.g. wrong colour, size or style shipped) — in which case we’ll provide a prepaid return label for exchange or refund.
Please note: ordering the wrong size is not considered an error on our part. Check our size guide before purchasing.
30-Day 100% Love Your Ride Guarantee
Not happy for any reason within 30 days? Contact us first at support@kidsbikesonline.com.au — we’d rather solve the problem than process a return. If a return is needed, we’ll issue a Return Number and guide you through the process.
Return address: Kids Bikes Online C/o Xchange Sports Australia, PO Box 44, St Ives NSW 2075
Grandma Approved - I always want the best for my grandchildren, and the Kidvelo exceeded my expectations. I was worried about assembly, but it was simple and only took me 10 minutes. The Rookie 12 is strong, safe, and looks fantastic. My granddaughter LOVES the pink version. Excellent value for the quality.”
Sam L. –
No Regrets!
This rookie 12 bike has been perfect for our 2 year old twin grand sons. It is just perfect for them to ride? No obstructions when making it go with their feet. Great quality. Perfect size and design. They ride them everywhere….in the house, in the grass, at the bike park. We take the bikes with us everywhere we go. Easy to transport and carry. If you are looking for a quality super lightweight balance bike, I don’t think you will regret this purchase. We bought 2 bikes to love them!
Sally G. –
Excellent First Bike
We purchased the Rookie 12 as a gift for our daughter’s 3rd birthday, as she had been asking for a bike for several months. It has been a real winner! She loves riding her balance bike, and we were amazed at how quickly she was coasting along with her feet off the ground. She asks to go for a bike ride at least once a day, and weather permitting, we generally do go out. We also love the 5-year warranty, since we plan to pass this bike on to her younger siblings as they get old enough for it. Overall, we think this bike was a great purchase and definitely worth the somewhat higher price than other lower-quality balance bikes. We highly recommend it!
Mary K. –
The Best First Bike, Hands Down!
This little bike is incredible. Our 2-year-old, who was hesitant about everything, hopped on the Rookie 12 and was gliding confidently within a week. It’s so lightweight that he can pick it up himself, which gives him a huge sense of independence. A fantastic product for building coordination and confidence early on.
Noel H. –
A Grandparent’s Perfect Gift for Making Memories
As grandparents, we wanted to give a gift that was more than just a toy. The Kidvelo Rookie 12 was the perfect choice. The quality is immediately apparent right out of the box—it’s sturdy and safe. Watching our granddaughter’s face light up as she learned to balance and zoom around the garden has been priceless. It’s incredibly light for us to pop in the car for visits, and the joy it brings is immeasurable.
Baret B. –
Finally, a Toddler Product That’s Built to Last!
I’m so tired of flimsy plastic toys. The Kidvelo Rookie 12 is the complete opposite. It has a robust aluminium frame, real air-filled tires for a smooth ride, and every component feels premium. It has survived countless drops, been left in the garden, and still looks and functions like new. For any parent looking for value, this bike will easily last through multiple children, making it a brilliant investment.
Monique S. –
From Box to Riding in Under 10 Minutes
As a busy parent, the last thing I need is a complicated assembly project. This balance bike was an absolute dream to put together. The instructions were clear, the tools were included, and it took me less than 10 minutes from opening the box to having my daughter ready to ride. The ease of setup and the instant fun it provided was a massive win for our family.
Arial B. –
Say Goodbye to Training Wheels and Tears!
We bought the Rookie 12 for our son after seeing his older sister struggle with the transition from training wheels to a pedal bike. What a difference! He mastered balancing on the Kidvelo so naturally that when we introduced a pedal bike, he just got on and rode away on his first try. No tears, no frustration. This bike teaches the core skill of cycling first, and it makes the entire learning process a joyful one.
Anne T. –
Perfect for Petite Riders and Growing Kids
Our daughter is on the smaller side, and we struggled to find a bike that fit her properly. The Rookie 12’s low standover height and highly adjustable seat were a game-changer. She could comfortably get her feet flat on the ground, which gave her the security she needed to start gliding. Knowing the handlebars and seat can grow with her for the next couple of years makes this a smart and safe purchase.
Noel W. –
The Ultimate Confidence Booster on Two Wheels
This bike has done more for my child’s confidence than I ever could have imagined. He went from being a cautious toddler to a fearless little explorer. The bike is so light and easy to control that he never felt overwhelmed. He learned to steer, balance, and navigate small bumps all on his own terms. It’s amazing to see his self-esteem soar every time he rides.
Bev G. –
So Light, Even I Don’t Mind Carrying It!
Let’s be honest, we parents are the ones who end up carrying the bike home from the park. The feather-light weight of the Rookie 12 is a back-saver! I can carry it with one hand while holding my child’s hand with the other. This small detail makes our outdoor adventures so much less stressful and more enjoyable for everyone.
Tracey B. –
More Than a Bike – It’s Freedom and Fun!
The Kidvelo Rookie 12 has completely transformed our walks and outdoor time. Instead of dragging his feet, my son is now leading the way, exploring the world around him with a huge smile. It has improved his motor skills, his spatial awareness, and has given him a wonderful sense of freedom. Worth every single cent for the active, happy kid it has helped him become.
Anthony M. –
Impeccable Design and Safety Features
As an engineer, I look closely at the details, and the Kidvelo bike is impeccably designed. The smooth, rounded bolts prevent scrapes, the handlebar grips have protective ends, and the geometry is perfectly suited for a young child’s proportions. It’s clear that safety and performance were the top priorities in its creation. It gives me complete peace of mind knowing my child is riding a well-engineered and safe product.